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Maintaining Workplace Civility in an Era of Heightened Divide

Do as adversaries do in law, strive mightily, but eat and drink as friends.

William Shakespeare, The Taming of the Shrew, Act I, sc. 2

In the aftermath of the historic and divisive election, many of us welcome an end to the besiegement of ads, media commentaries, Facebook and Twitter postings, etc. that are not only uncivil, but in many cases just plain nasty.

The political climate of brinkmanship, rudeness, and lack of cooperation (let alone collaboration) appears to be increasingly reflected in the workplace. Collectively these behaviors are called “incivility,” and have become so prevalent that many scholarly studies have been conducted on the topic.

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