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What is an EAP (Employee Assistance Program) & How Does It Work?

An Employee Assistance Program (EAP) is a confidential workplace service that employers pay for. An EAP helps employees deal with work-life stressors, family issues, financial concerns, relationship problems, and even drug or legal concerns. It is often available to both employees and their families to help workers remain productive at work.

An EAP helps employers because it makes for happier employees. Employees have a confidential place to go with their personal problems. It also helps employees deal with stressors — from drug abuse to legal problems — so they don’t carry over into the workplace.

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