There is no single, recognised definition for AI. Broadly, AI is understood as an umbrella term for a range of algorithm-based technologies that solve complex tasks by carrying out functions that previously required human thinking.
In the employment context, accelerated by the COVID-19 pandemic, AI is increasingly being used in all stages of the employment relationship. In recruitment, in particular, there are clear benefits in using AI to reduce resource time and costs. AI technology can be used to review and filter job applications, and even to assess interview performance by using natural language processing and interview analytics to determine a candidate’s suitability in light of their soft skills and personality traits.
