Despite the endless advertising and generally consistent service, internet service providers are rarely liked by their customers. Additionally, in some markets, the costs of service can often be prohibitive for many, especially when there is no competition in the market to drive down prices. In recent years, some local governments have stepped up to the plate to provide internet services when competition was lacking.
In markets with a lack of competition, if available, consumers can be even more likely to jump ship from a big ISP to a government owned local ISP, often referred to as municipal broadband.
