Just a little more than a month after issuing a report taking aim at medical debt collections, the CFPB has issued a new report on “Medical billing and collection issues described in consumer complaints.”
The report analyzes debt collection and credit or consumer reporting complaints submitted to the Bureau in 2021 that involved medical debt. The CFPB makes the following key findings:
- In 2021, approximately 15% of debt collection complaints were about attempts to collect a medical debt. Nearly half of medical debt collection complaints involved attempts to collect a debt the individual said was not owed. From 2018 to 2021, complaints about collection attempts on medical bills that were not owed increased by 31%.